We'll keep working at them until you're 100% satisfied! Unlimited revisions on all plans. Additionally, in rare cases, you can request a change of designer or design team.
All of our plans come with an average 24-48 hour turnaround. You can have 1-5 active designs at a time, depending on the plan you choose.
Turnaround time depends on the size and complexity of your design requests. We often complete simple requests and revisions on the same day, while more complex requests such as websites and motion graphics can take longer. You can view a full list of estimates here.
With Teamtown, you always work with your own dedicated design team. This means the same set of 3-5 designers will always be working with your brand, learning what you like and getting even better with time.
Your team is headed up by a Design Lead, who you will mostly be working with on your requests. We provide you the same experience as having in-house designers on your team for a fraction of the cost.
We move quickly at Teamtown and communicate asynchronously. You can communicate with us using these methods:
We also have a live chat widget in our design portal to connect with support, and you can email us at [email protected] for a reply within 24 hours.
Great question! To start, many companies outgrow or have needs that are simply too large to offload to freelancers. Without a dedicated designer or design team, your next hard-deadline project could leave your team stressed out and waiting for replies. Plus, when everyone on your team works with a different freelancer, brand inconsistency can start to show across your brand.
Also, the yearly cost for a full-time senior-level designer can exceed $100,000, not to mention benefits, additional tax, onboarding, management, and all that pesky paperwork. Plus, if things get slow, the flexibility to 'pause or cancel' just isn't there.
With Teamtown, all your design needs are consolidated under one roof with the same team of designers. You can start working with us right away, we handle the pesky stuff, and you're free to pause or cancel anytime.
A design subscription is a service model where clients pay a recurring fee, typically monthly or annually, to access design services. This model contrasts with traditional pay-per-project arrangements and offers several unique features and benefits:
Design subscriptions are particularly popular among businesses with ongoing design needs but without the resources to maintain an in-house design team. They offer a convenient, cost-effective, and flexible solution for accessing professional design services.
Say goodbye to surprise hourly bills and extra charges. Subscribe to a Teamtown plan and pay the same flat-fee every month.