Last Updated: June 30, 2025
Effective: July 30th, 2025
These Terms of Use (the “Agreement”) constitute a legal agreement between you (“User” or “you”) and Teamtown Enterprises Ltd., with its registered address at 2695 Granville St #510, Vancouver, BC V6H 3H4, Canada (the “Company”, “we,” “us,” or “our”), governing your use of the Teamtown SaaS platform (the “Service”). By using or accessing the Service, you agree to be bound by these terms and conditions.
1. Acceptance of Terms
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree to these terms, please do not use the Service.
2. User Eligibility
You must be at least 19 years old to use the Service. By using the Service, you represent and warrant that you meet this eligibility requirement.
3. Licensing
3.1 Use of the Service
Subject to your compliance with this Agreement, we grant you a non-exclusive, non-transferable, revocable license to use the Service for your personal or business use.
3.2 Limited Royalty Free License
Furthermore, we grant you an unlimited, royalty-free license to use and distribute any of the designs that we create for you. This license is irrevocable except in the event that a third party successfully claims rights in such material, in which case the license will be deemed to have been modified or revoked to the extent necessary to settle or prevent such a claim; and it is revocable in the event that we deem that our moral rights inherent in any of the designs that we have created for you have been infringed.
4. Acceptable Use
(a) You agree to use the Service in compliance with all applicable laws and regulations and that you will not use it contrary to any applicable laws or regulations.
(b) You are not permitted to sell access to the Service or to allow a third party to make use of your credentials for using the Service, but you are allowed to use the Service on behalf of your clients and to recoup the cost of using the Service from them.
5. User Account
(a) You are solely responsible for your account and for maintaining the confidentiality and security of your account credentials (e.g., username and password) or any sensitive information attached to your account, for the privacy of the content you post to your account, and for all activities that occur under your account.
(b) You agree to provide honest, accurate, and complete information during the registration process and to update your account information promptly if it changes.
(c) We are not responsible for any loss, damage, cost, inconvenience or anything arising as a result of your account information not having been updated, or having been updated incorrectly, by you.
6. Intellectual Property
6.1 General Statement
All intellectual property rights related to the Service, including but not limited to patents, copyrights, trademarks, and trade secrets, are owned by Teamtown Enterprises Ltd. or its licensors. Notwithstanding the foregoing, we do not claim any rights related to any information, designs, completed artwork, or other intellectual property created or provided by you.
6.2 Your Representation and Warranty re use of Third Party IP
(a) You represent and warrant to us that any information, designs, completed artwork, or other intellectual property provided by you are your own work, or you have a license or other due authorization for their use by you and us in conjunction with the Service. You indemnify us against any third-party claims in respect of any such designs, completed artwork, or other intellectual property created or provided by you.
(b) Except to the extent that your license or other authorization may permit you to do so in respect of information, designs, completed artwork, or other intellectual property provided by you with respect to such materials, you may not reproduce, modify, distribute, or create derivative works based on the Service without our express written consent.
6.3 Our Representation and Warranty to you re use of Third Party IP
(a) We represent and warrant to you that any designs, completed artwork, or other intellectual property created or provided by us are duly licensed or otherwise authorized for us in work we provide to you in conjunction with the Service. We indemnify you against any third-party claims in respect of any such designs, completed artwork, or other intellectual property created or provided by us or any employee or subcontractor retained by us.
(b) We are not responsible for, and you indemnify us against, any claims arising from your use of the Service or the work produced by the Service.
7. Privacy
Your use of the Service is governed by our Privacy Policy, which can be found at Privacy Policy.
8. Termination and Cancellation
(a) Termination or Suspension by Us. We reserve the right to terminate or suspend your access to the Service at our sole discretion, with or without notice, for any reason, including if you violate the terms of this Agreement.
(b) Cancellation or Pause by You; Notice Period. You may cancel, pause, or terminate your subscription at any time prior to your renewal date by providing us with written notice no less than fifteen (15) days before your next billing or renewal date. If you provide notice fewer than fifteen (15) days before your next billing or renewal date, the cancellation or pause will take effect at the end of the following billing period, and you will remain responsible for the fees for that period.
(c) No Refunds; No Refunds for Non-Usage. All fees are non-refundable. Your failure to use, or your decision not to use, the Service, your subscription, or any hours or credits allocated to your subscription does not entitle you to any refund, credit, or reduction in fees, in whole or in part. Without limiting the foregoing, you are not entitled to a refund for any unused hours, unused credits, or any unused portion of your subscription, except as otherwise agreed by us in writing.
(d) Roll-Over of Unused Hours; Active Subscriptions Only. Provided that your subscription remains active, unused hours or credits included with your subscription roll over for one (1) month and may be used in the immediately following billing period. Roll-over applies only while your subscription is active. If you cancel or pause your subscription, unused hours and credits do not roll over and are forfeited at the end of your then-current billing period. Unused hours and credits cannot roll over into, or be applied to, any period during which your subscription is not active (including any paused or cancelled period), and any such unused hours or credits are permanently forfeited.
9. Disclaimers
(a) The Service is provided “as is” and “as available” without warranties of any kind, either express or implied.
(b) We do not guarantee the accuracy, reliability, or availability of the Service.
10. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the use of the Service.
11. Governing Law
This Agreement is governed by the laws of British Columbia, Canada, and the exclusive jurisdiction of the courts of Vancouver therein.
12. Changes
This agreement may be amended at any time and from time-to-time. We recommend that you periodically check the effective date and contents of this Agreement to ensure you are apprised of any updates.
13. Contact Information
If you have any questions or concerns about this Agreement, please contact us at hello@teamtown.co.
By checking the box and clicking “I Agree” during the signup process and using our service, you acknowledge that you have read and agree to these Terms of Use.